Personal Affairs Management

Guardian & Conservator

JFS Personal Affairs Management program exemplifies the spirit of Tikkun Olam—to help make the world a better place in which to live!

The JFS Personal Affairs Management (PAM) program was created to prevent the exploitation of elderly and vulnerable adults in our community. Too often, persons deemed “incapacitated” by the courts were exploited or abused, or simply neglected and left to die. JFS’ Personal Affairs Management Program prevents this from happening, and provides a safety net for the most vulnerable adults in our communities.

Covering the entire Commonwealth of Virginia, the PAM program provides court-appointed guardian and conservator services to adults (18 and older) who have been found to be physically, cognitively, and/or mentally incapacitated by the Circuit Court.

The PAM program is recognized as a Model Program by the Governor’s Advisory Council on Aging and is approved as a Public Guardian by the Virginia Department of Aging and Rehabilitative Services.

Download our PAM Guide for Families Booklet to understand more about Personal Affairs Management for you or a loved one!


The Court appoints JFS to be responsible for making decisions regarding the individual’s support, care, health, safety, rehabilitation, education, therapeutic treatment, and residence.


The Court appoints JFS to be responsible for managing the estate and financial affairs of an incapacitated person.
Every attempt is made to balance the rights and preferences of the individual with their need for protection.

Virginia Public Guardian & Conservator Program

JFS Personal Affairs Management

Call: 757-938-9130
Emergency: 757-455-9215
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